Membership Case Study

15th Jul. 2014 – James spends HK$10,000 and becomes a Navy Member

Membership Status
IN CLASS SPENDING
Membership Period: 15th Jul. 2014 - 30th Jul. 2015)
Balance: 10,000 reward points (Expires 30th Jul. 2016)

22nd Mar. 2015 – James spends HK$11,000 and earns Silver Membership

Membership Status
IN CLASS SPENDING

With the upgrade to Silver Membership, IN CLASS SPENDING is reset to zero.

Membership Period: 22nd Mar. 2015 - 30th Mar. 2016
Balance: 21,000 reward points (10,000 - 30th Jul. 2016, 11,000 - 30th Mar. 2017)

15th Dec. 2015 – James spends HKD10,000 and earns Gold Membership

Membership Status
IN CLASS SPENDING

With the upgrade to Gold Membership, IN CLASS SPENDING is reset to zero.

Membership Period: 15th Dec. 2015 - 30th Dec. 2016
Balance: 31,000 reward points (10,000 - 30th Jul. 2016, 11,000 - 30th Mar. 2017, 10,000 - 30th Dec. 2017)

29th Jul. 2016 – James redeems a tcny tie for 5,000 reward points.

Balance: 26,000 reward points (5,000 - 30th Jul. 2016, 11,000 - 30th Mar. 2017, 10,000 - 30th Dec. 2017)

30th Jul. 2016 – 5,000 reward points expired.

Balance: 21,000 reward points (11,000 - 30th March 2017, 10,000 - 30th Dec. 2017)

12th Sept. 2016 – James spends HKD22,000.

Membership Status
IN CLASS SPENDING
Balance: 43,000 reward points (11,000 - 30th March 2017, 10,000 - 30th Dec. 2017, 22,000 – 29th Sep. 2018)

31st Dec. 2016 – At the end of James’ membership period

Membership Status
IN CLASS SPENDING
James' in-class spending is not enough to maintain a Gold membership and he is downgraded to Silver membership.

With the downgrade to Silver Membership, IN CLASS SPENDING is reset to zero.

Membership Period: 31st Dec. 2016 to 31st Dec. 2017
Balance: 43,000 reward points (11,000 - 30th March 2017, 10,000 - 30th Dec. 2017, 22,000 – 29th Sep. 2018)